Where old friends & new customers meet

Most people don’t have any idea how frequently they are negotiating. If you are a parent, you are negotiating with your children all the time. (You just may not be as good at it as they are.) Think about it: getting dressed, doing homework, eating their vegetables, staying up past their bedtime. Kids have a natural tendency to ask for a little more than that which they are entitled. As adults, we don’t do this nearly.......

As a business coach, one of the factors that I have found that determines whether or not somebody will be a success in his or her own business comes down to one simple activity: Tracking. Business owners need to be willing to track inventory, repeat customers, employee attendance, hot-selling items, and slow-selling items.

Recently, I got...

There are very few people who feel they have too many sales. No matter what your industry, your business depends on new customers and new orders. Never forget that! With that in mind, here are three things that you should be doing right now or should start doing if you haven’t done them in the past.