Where old friends & new customers meet

The first time I presented the Conquering Conflicts with Difficult People seminar, I asked people to describe how they see a conflict. Among the responses were chewing ground glass, root canal, and nails on a blackboard. I must admit, I was surprised by the responses because I don’t see conflict the same way. Most people avoid conflicts like the plague. However, I’ve always thought of conflict as an opportunity for deepening a relationship gaining a clearer understanding. With that in mind......

One of the best ways to help brighten your own career is to invest time in others. If you’ve ever had a mentor, then you probably already know some of the benefits that this can bring. If you run your own business, you’ve already amassed a wealth of knowledge that could benefit somebody who’s thinking about doing the same in the future. Perhaps you might want to consider mentoring someone else.

Mentors take a great deal of pride in sharing their ......

Regardless of how much technology we use, there will never be anything that replaces the power of reading a well-written book. While more and more business owners grow “lazy” in their education, one of the biggest advantages you have is to read about the lives and trials of people who have achieved magnificent accomplishments and how they succeeded.

Success leaves clues. For many, those clues are......