Excerpt
Checkout chapters 1 and 2 of How to Wow! absolutely free! Read the excerpt here!
About the Book
“When it comes to delivering legendary customer service, Dave Romeo is The Ultimate, Ultimate Service Provider!” – Karen Young
How to Wow, by definition, means demonstrating that it is more important to you that your customers have a great experience doing business with you than it is to them. Motivational speaker and results coach, Dave Romeo is the Ultimate, Ultimate Service Provider. His commitment to consistently delivering great performance to his customers is nothing short of legendary. And now, yours can be too! Here are just a few of the strategies Dave will share with you:
- What Makes a Customer Say, “Wow!”
- Why You Should Wow!
- 8 Simple Ways to Wow!
- How to Wow! Online.
- Little Things Don’t Mean a Lot.
- What is Legendary Customer Service?
- How to Make Customer Service Fun!
- Soothing the Savage Customer.
- How to Become an Ultimate Service Provider.
- Customer Service Superheroes!
- The Rewards of Wowing!