How to Wow!
Available for pre-order, How to Wow!
Dave Romeo is a Results Coach and Motivational Speaker. Creator of the Ultimate Service Provider referral list, Dave is passionate about customer service. This DVD is a live recording of Dave’s Legendary Customer Service seminar that shows you the most effective methods on How to Wow! your customers.
This DVD includes some of Dave’s most unforgettable customer service stories, recorded live on September 29, 2016 at Central Penn College in Lancaster, PA. If you’ve never seen Dave Romeo present, this DVD will show you how to perfect your customer service skills no matter what business you are in. If you have already experienced this incredible seminar, this DVD will help you review these simple time-proven techniques as often as you want. One thing is certain, after watching Dave Romeo, you’ll be entertained, enlightened, and inspired!
1 Music intro
2 Dave’s introductory stories
3 11 great ways to create a “How to Wow!” mindset
4 The psychology of customers
5 How customers evaluate your “Wow!” level
6 3 simple formulas for “How to Wow!”
7 How to think in order to create “How to Wow!”
8 Some of the best “How to Wow!” examples
9 The ultimate “How to Wow!” formula
10 Classic “How to Wow!” stories
12 Contact information and credits