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Counting Down The 10 Biggest Credibility Mistakes – #9
Encourager-In-Chief: October 3, 2018
This week begins another series of blogs. This one is specifically geared to solving the problems associated with maintaining credibility in your business setting.
#9 Offer to pick someone up and then come late or not at all.
I’m sure most of us have noticed lately, it seems like you can’t count on anyone to follow up to do what they say they’re going to do. This is an especially big problem if you are waiting for somebody else to pick you up and drive you someplace. It could be to the doctor’s office. It could be to a job interview. It could be to get you to work. Regardless of your destination, if the person has committed to bringing you someplace does not arrive, it creates massive problems for both of you.
It’s not unusual for you to have to wait a month or two to reschedule an appointment with a doctor if you miss your appointment. If you miss a job interview, you may as well kiss that one goodbye. Depending upon where you work, not showing up when you’re scheduled to work may mean the end of your employment.
If you’re the person responsible for getting somebody else to their destination on time and you blow it, it could cost your friendship, your reputation, and your good name. It’s a breach of trust. You’ll want to do everything you possibly can to avoid putting somebody else in a compromising position because you didn’t take his or her requests seriously.
Just put yourself in the other person’s position for a moment and you’ll realize how important this is. Let’s also remember that if you’re supposed to be picking up your kids from school, don’t keep them waiting. It can be devastating to feel forgotten and it could also be very dangerous.
Fortunately, this problem is easily corrected by committing to your commitment, making sure you have multiple backup plans and calling to confirm by phone in advance so nothing falls through the cracks. If you’re running late, call ahead and let the person know you didn’t forget him or her. Be sure to apologize when you arrive. And one more thing—take the necessary steps now to avoid this from happening again. The only thing more embarrassing than doing this to somebody you care about is doing it more than once. The extra care it takes to make sure you’re not letting somebody you care about down will far outweigh the consequences of not doing so.
“When you don’t have your word, what do you have?” -- Dave Romeo
This excerpt is taken from my Focus, Follow Up, and Follow Through seminar.) I encourage you to order my book, Moving Towards Mastery.