Empowerment saves you time and money.

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Empowerment saves you time and money.

Encourager-In-Chief: January 8th, 2020

It really works!

Ask any business owner about empowering employees and he or she will almost always start by saying, "it's going to take too much time so I may as well just do it myself." The problem with this thinking is that it is very shortsighted. Not only will taking the time to empower your employees save you time in the long run, it's also going to save you money.

When you proactively give your employees clear guidelines on what they can and cannot do, they don’t have to waste time coming to you and asking if it's all right to solve a customer's problem. They will also become more engaged and invested in your business. lmagine you have an employee who notices that a part he's attaching to a motor looks faulty. Would you want that employee to replace the part with a good one, wait for you to tell him what he should do, or put in the faulty one because he’s not engaged? When you instill in your employees that they are responsible for quality, you make it easier and faster for them to make the right decision.

So, what prevents an employee for making a bad mistake? Nothing. Think of how you learned how to get good at what you do. We learn by making mistakes; however, we don't want to repeat the same mistakes over and over again. lf you have an employee who makes a mistake, listen to the employee’s decision-making thought process to understand why the employee did what he or she did. You’ll gain insights into the person's understanding and comprehension of the job. Guide the person without coming down heavy on him or her. Remember, you want this person to be making decisions without the fear of being punished. lf there was a better way to get the same job done, explain what it is so the person will know for next time.

People are usually doing the best they can with the resources they have. lf you've hired someone who shares your values, chances are the person wants to do a good job. The faster your employees make good decisions, the smoother your business will run and the more money it will make.

Good decisions are the result of experience. Experience is the result of bad decisions.
- Anonymous

This excerpt is taken from The Ultimate Team Building and Empowerment Workshop. I encourage you to register for this great event on January 30,2020 at the Comfort Suites in Manheim, PA.

Inspired Leadership III: The Ultimate Team Building and Empowerment Workshop


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